Facilities Work Service Requests

Website

Please call Facilities immediately at 72226 (909.607.2226) if there are urgent or emergency concerns. 

There are three ways to make a routine service request: 

1. Submit the Online Service Request Form. 

2. Call Facilities at 72226 (909.607.2226) 

3. In person at the Facilities Service Desk, McConnell 1st floor, during regular business hours. 

4. After-hours, please call Campus Safety at 909-607-2000 for emergencies only. 

Pitzer@CCA Residents 

Pitzer students living at the Claremont Collegiate Apartments (CCA) will use the CCA management’s Work Order website to submit work requests. Please follow the instructions below:  

1. Visit https://claremontcollegiate.residentportal.com/  

2. Login under “User Log In” using your CCA Resident Portal Login (NOTE: This is different than your Pitzer login info) 

3. On left pane of the Home page, click on the “My Apartment” drop down > click on “Maintenance”.
4. On the Maintenance page, click on the “Request Maintenance” > complete the form > scroll down and click on the “Save Request” button or “Submit and add anoter issue”.
   • Please submit details of the location, problem, description, entry notes, and attach a photo.
5. Maintenance only receives work orders M-F from 8AM to 5PM. For Maintenance emergencies after-hours and weekends, please call 909-332-2466 and wait to speak to a representative.